About Me

I am experienced 10 years of working in the banking industry as a UX Designer and Mobile Product Analyst and skilled in mobile banking applications and UI/UX. Also, I develop mobile applications in IOS with Swift.

If you're looking for any of the following, I can help you with:
🚀 UX / UI design for Mobile Applications (iOS & Android)
🚀 Interaction design
🚀 Prototype creation

My Design Process

1️⃣ Initial Discussion (Let say hello 👋)
The foundation for our cooperation and is the first phase of our dialogue, that is the design process. We will define the requirements, timeline, budget and expectations for this project.

2️⃣ Research
The analysis of your competitors. Research helps understand you and your clients and develop a creative concept. Through research, we will understand better what your user needs, what you need, and how to implement it.

3️⃣ Main Page Design
All work starts from the main page - it is the key one. First comes an understanding of how the main page will look like, then the found visual solution is replicated on the internal pages.

4️⃣ Internal Pages Design
Now that we approved the main page, it's time to design all other pages.

5️⃣ Hand Off
The last step of the project. I deliver the all the source files need via Figma, so you and your team members easily understand & access them.

Work

Gusto, San Francisco, USA (Remote)

Product Designer June 2022 - Present
Gusto is a modern, online people platform that helps small businesses take care of their teams.

  • Designing Gusto's app ecosystem that includes 185 integrated apps
  • Leading the design of Google and Dropbox reseller integrations that achieved $100,000 in ARR in the first three months
  • Collaborating with engineers, preparing working prototypes, conducting usability tests and design reviews
  • Finding solutions to improve product design, eliminate product dead ends and consolidate feedback from stakeholders

Vakifbank, Istanbul, Turkey

Senior UX Designer March 2016 - June 2022
VakıfBank is the second-largest bank in Turkey that offers a full range of commercial and retail banking services

  • Performing user researches for banking applications, analyzing user behaviors, attitudes and goals and making intuitive and useful designs by gathering and evaluating the needs of all stakeholders and user requirements in collaboration with product managers and developers
  • Improving the user experience of core banking applications, Mobile and Internet interfaces
  • Designing wireframes of applications and specifications and creating rapid prototypes
  • Illustrate design ideas using storyboards, process flows
  • Performing usability tests and providing usability trainings
  • Contribute to the adoption and implementation of UX processes
  • Defining interaction models, user task flows and UI specifications and providing end-to-end experiences, interaction models and screen designs to other people working on a product
  • Identifying and considering existing applications and evaluating their UX effectiveness
  • Preparing and presenting rough drafts to internal teams and key stakeholders

ING, Istanbul, Turkey

Mobile Product Analyst Feb 2012 - March 2016
ING is a global bank with a strong European presence that serves 38 million customers in over 40 countries.

  • The overall design & development of product and responsible for planning and project monitoring processes
  • Preparing analysis, designing workflows
  • Management of product launch process and application markets (AppStore, GooglePlay)
  • Creating detailed requirements, documenting business rules
  • Creating experiences that successfully accomplish appropriately set goals
  • Writing user stories in an agile environment; ensuring accuracy and completeness
  • Experience with Agile / Scrum, application lifecycle process and tracking tools like JIRA

Education

Hacettepe University

Bachelor of Business Administration Jan 2012

Edirne Science High School

Science 2006

Skills

  • Figma ❤️ (also proficient in Sketch and Adobe XD)
  • Google Analytics, Firebase, Hotjar, Amplitude, Fullstory
  • Swift, Python, HTML, CSS
  • Jira, TFS, Asana, Trello

Client Testimonials

  • Furkan and I worked together on the App Ecosystem platform at Gusto. Furkan was an absolute pleasure to work with, and I highly recommend him for any future UX role. Furkan designs thoughtful, customer-centric experiences that optimize for impact and results. For example, Furkan led the end-to-end design process in launching a whole new category of rev-producing apps in Gusto's marketplace, starting with Google Workspace. Furkan implemented a successful flow that gracefully solved technical challenges and produced (in the words of a customer) "an experience that felt almost too easy". Furkan also excels at interactive prototyping which facilitates immediate feedback, and a clear shared understanding of requirements for cross-functional teams. I would welcome to change to work with Furkan again, and I highly recommend him to all!

    Laurel, Senior Director of product at Gusto
  • Furkan is a pleasure to work with - a true pro. We needed to design & prototype a mobile app. Furkan reviewed our ideas, proposed his own, and came up with incredible designs. Hr then worked closely with us to gather feedback, make changes, & iterate the design until it felt right. He then made design prototypes (using Figma) that we could interact with, show people & get feedback. This made it so easy for our app developer to build the design into code. Can't thank Furkan enough for helping make our ideas come alive. If you have an opportunity to work with Furkan, be sure and take it.

    Jonathan, LinguaFreq
  • Furkan is a one of a kind person to work alongside. I have never met a designer (on upwork or in real life ) that I felt understood my needs and put the project first. He not only came up with idea's on his own but gave great feedback about mine. He helped design my app that went viral this past season, getting over 70k users in a single month. He is here to create a powerful partnership for anyone who needs a designer/partner. I cannot recommend Furkan enough. Thank you my friend for all of your hard work and hours you put into my project

    Mike, Prolific
  • I had the chance to work with Furkan for 5 years until 2020 at Vakıfbank IT. Furkan is a talented, detailed oriented and purpose-driven professional. He prefers taking challenging projects and perform above expected. He is a well educated, self trained instructor as well as a good team player. We established the UX team in the company together, He mentored dozens of people. We were also the first team to realize an agile transformation. We've worked together on several projects, and Furkan is the one whom everyone wants to be a partner. Thanks to his interpersonal skills, He has great relations with both his colleagues and clients.

    Mehmet, Director at Vakifbank
  • Furkan is one of the best freelance designer I have ever worked with. He does work in timely manner with so impressive designs. He helped us with UX and prototyping and wireframing. He always does more than he was asked. Even after contract completion, he always help us with any small changes. It is pleasure to work with him and I recommend him for any kind of designing work.

    James
  • Furkan has been a absolute star on creativity and delivery, hitting the mark from initial brief to execution. He has also added value along the way by suggesting user journey enhancements and solutions. I will certainly work with Furkan more into the future.

    Zach, Picture-Perfect
  • He finished the work on time, in addition to the ui work, he also helped in the ux part. We were also satisfied with the work output.

    Serdar, Poly